FAQ
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Swim Bow Care:
After your fun swim session, be sure to rinse off your bow in water (non-chlorine or salt) to ensure the integrity of your bow and clip.
Shipping Policy:
While we do offer some ready to ship items and accessories, we also pride ourselves with custom making anything you want, and this takes time. Turn around time for orders will be 14-18 business days UNLESS a different specified timeframe is given in the listing.
Our business days are Monday-Friday from 8am-5pm EST. Once your order ships, you will receive an email confirmation with tracking info through USPS or UPS. Shipping timeframes are subject to change due to peak seasons.
Return/Refund Policy:
Once an order is placed, material is being cut just for you, therefore we do not offer refunds. If the wrong size/quantity is claimed, please email us and we will do our best to assist you.
We want to ensure the health and safety for everyone. Due to most of our products being custom made hair accessories, we do not accept returns or exchanges. If any product arrives to you damaged, please contact us within three business days so we can offer a resolution.
Contact Email: randcinspirations@hotmail.com
Safety Warning:
Safety is very important to us. Children should be supervised at all times while wearing their bows and hair accessories as some items contain small pieces and parts. Please never allow a child to sleep while wearing their bow or hair accessory.